Shipping policy

Processing Time

All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

When will my item(s) arrive?

You will receive an email that contains tracking information once your item(s) have been shipped. Once shipped, most domestic orders take anywhere from 5-15 business days to arrive depending on the efficiency of your local postal service.

How do I check the status of an order?

Once your order is packed and shipped, you will receive an email with your tracking information.

What if my order is lost in transit?

If you believe that your order has been lost in transit, please immediately send an email to support@mybaladgear.com no later than 7 calendar days after the expected delivery date. We will try our best to help and locate your item. Please also get in touch with your local post office to try locating your lost package.

Keep in mind that if the tracking information states an order was delivered, we will NOT take responsibility and reship that order. In that case, any replacements would have to be at your expense.

Shipping Rates And Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.